Shipping policy
SHIPPING POLICY
Order Processing & Shipping
- Orders are processed and shipped within 1-3 business days (excluding weekends).
Tracking Information
- Tracking numbers and order confirmations are emailed once your order is shipped.
- Domestic orders typically arrive within 1-3 business days via USPS/UPS.
- International orders may take longer and are best shipped with DHL Worldwide for speed and reliability.
Shipping Carrier Responsibility
- We are not responsible for carrier issues once your package is shipped.
- For lost or delayed packages, please contact the shipping carrier directly:
- USPS/UPS: Claim and locate packages directly with the carrier.
Returned Packages
- If a package is returned to us due to refusal or an incorrect address, the customer is responsible for reshipping fees.
International Orders
- LIVING SAINT does offer international shipping. Please allow 5-7 business days for delivery.